This Privacy Policy explains how OEM Circuits ("OEM Circuits," "we," "us," or "our") collects, uses, and protects information when you visit oemcircuits.com or request a quote from us.
Information we collect
Information you give us. When you request a quote or email us, we collect your name, company name, email address, project details (service, quantity, timeline, and notes), and any files you upload, such as Gerbers, bills of materials, pick-and-place files, drawings, and 3D models.
Information collected automatically. Like most websites, our web server records basic technical information such as your IP address, browser type, pages visited, and the date and time of your visit. This is used for security and to keep the site running.
Cookies. Our site uses only the cookies needed for it to work and for site security. We do not use advertising cookies and we do not sell or share your data for advertising.
How we use your information
- To review your design, prepare a quote, and respond to your questions.
- To source components, build, test, and ship your order.
- To send invoices, order updates, and other business communications.
- To protect our website from spam, abuse, and security threats.
- To comply with legal, tax, and accounting obligations.
Your design files
We treat the design files and technical information you send us as confidential. We use them only to quote, build, and support your project. Files uploaded through our quote form are sent directly to our team by email and are not kept on the website after sending. You keep full ownership of your designs.
If you need a signed non-disclosure agreement (NDA) before sending files, email us at sales@oemcircuits.com and we will provide one.
How we share information
We do not sell your personal information. We share information only when needed to do the work you request:
- Component distributors and suppliers: part numbers and quantities from your bill of materials, so we can buy parts for your job.
- Bare board fabricators: fabrication files, when your order includes printed circuit boards.
- Shipping carriers: your name, company, and shipping address.
- Service providers: our website host and email provider, who process data on our behalf.
- Legal requirements: when required by law, court order, or to protect our rights.
How long we keep information
We keep quote requests, project files, and order records for as long as needed to support your project, handle repeat orders, and meet legal and tax requirements. You can ask us to delete your files at any time, unless we are required to keep certain records by law.
Security
Our website uses an encrypted (HTTPS) connection, and we limit access to customer files to the people working on your project. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
Your choices
You can ask us to access, correct, or delete the personal information we hold about you by emailing sales@oemcircuits.com. You can also opt out of non-essential emails from us at any time.
Children
Our website and services are intended for businesses and adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.
Contact us
OEM Circuits
sales@oemcircuits.com